Retail Manager Full Time
Denis Higgins Pharmacy QLD 4740
  • Competitive salary and employee discounts!
  • Dynamic and passionate team environment
  • Supportive head office management and in-store staff!


About Us

At Denis Higgins Pharmacy, we are dedicated to providing our customers with exceptional service, quality products, and expert advice. Our mission is to help our customers achieve better health outcomes by providing personalised healthcare solutions tailored to their individual needs. Working as part of the Scaffidi Group, and under the Denis Higgins brand banner, ensures you can access ongoing support and resources to help you and your team succeed.


About the Position

We seek an experienced, dynamic and passionate Retail Manager to join our team. We are a customer focussed Pharmacy that strives to provide exceptional service and quality products to our clients. As a Retail Manager, you will work closely with the Pharmacist Manager and oversee the day-to-day operations of the Retail section of the Pharmacy, ensuring that our customers receive outstanding service.



  • Manage the Retail section of the Pharmacy, including training staff, scheduling and overseeing daily operations.
  • Ensure customer's needs are met in a timely and efficient manner
  • Manage inventory and ensure that products are well stocked and appropriately priced
  • Provide role model service
  • Invoicing and ordering
  • Building relationships
  • Develop and implement sales strategies to increase revenue and profitability.
  • Collaborate with Pharmacist Manager to provide a seamless and integrated experience for customers.
  • Maintain a safe and clean environment for customers and staff.


About You

If you have the drive and enthusiasm for achieving budget results through exceptional people management and leadership, as well as experience working in a dynamic retail environment, then this is the role for you. 



  • Previous Retail management experience (essential), preferably in a Pharmacy or healthcare setting
  • Excellent communication, interpersonal, and leadership skills
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively with a diverse team
  • Knowledge of Pharmacy operations and Retail best practices
  • Sound knowledge of POS WORKS, stock control, cash handling, security and store presentation
  • Certificate I, II or III in Community Pharmacy (preferred)
  • High competency levels using various computer applications
  • A clear understanding of staff rostering requirements and store budgets
  • Solution-focused
  • Experience managing staff performance in all areas
  • Building relationships with suppliers
  • Strong ability to promote the Pharmacy as a centre for advice, assistance and information in areas of health and well-being
  • Ability to assist in any area of the Pharmacy, including orders, counter service, telephone service, dispensary and store merchandising
  • Provide your team with support and guidance, being involved in mentoring and development opportunities in the pursuit of continuous improvement.


Additional Benefits

  • Attractive salary commensurate with experience
  • A motivating and rewarding work environment
  • Ongoing training and development opportunities as part of a national group
  • A long and rewarding career


How To Apply: 

If you are ready to hit the ground running and looking for an opportunity to become a valued member of our team, please apply online with your resume. Apply Now!



Scaffidi Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people.

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